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Terms & Conditions

Terms & Conditions

1. INTRODUCTION

Welcome to Travixy.

Travixy is an online aggregator platform that collects and presents offers from third-party providers, including accommodation, experiences, cruises, transportation, and car rental services.

By using this website, you agree to these Terms & Conditions.

2. NATURE OF SERVICE

Travixy is not a travel agency.

Travixy:

  • does not organize tours

  • is not a tour operator

  • does not provide services directly

Travixy operates as:

  • an aggregator of offers

  • a booking assistance platform

  • a concierge-style service

All services are provided by independent third-party companies.

3. THIRD-PARTY SERVICES

All bookings are fulfilled by third-party providers, including:

  • hotels

  • activity and excursion operators

  • transportation providers

  • car rental companies

  • cruise operators

Travixy does not control:

  • availability of services

  • pricing accuracy

  • quality of services

  • execution or fulfillment of bookings

4. DISCLAIMER OF LIABILITY

Travixy shall not be held responsible for:

  • cancellations or changes due to natural disasters or military actions

  • quality of services

  • injuries, accidents, or incidents during travel or activities

  • delays or disruptions

  • loss of personal belongings

  • force majeure events

5. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Travixy shall not be liable for:

  • any financial losses

  • loss of time or money due to delays, including flight-related delays

  • personal injury or death

  • dissatisfaction with services, excursions, or activities

All responsibility lies solely with the respective service provider.

6. BOOKINGS & PAYMENTS

Payments are processed through third-party systems such as Apple Pay, Wise, Stripe, and PayPal.

Travixy:

  • does not store payment details

Users are responsible for reviewing:

  • provider terms and conditions

  • cancellation policies

  • refund policies

before completing any booking.

7. REFUNDS & CHANGES

Refunds and changes are governed by the policies of the respective service provider.

Travixy may assist users, however:

  • does not guarantee refunds

  • does not make final decisions regarding refunds

8. VISAS & TRAVEL DOCUMENTS

Travixy may provide general information regarding visa requirements.

However:

  • users are solely responsible for obtaining valid travel documents

  • Travixy is not responsible for visa refusals or denied entry

9. FORCE MAJEURE

Travixy shall not be held responsible for events beyond its control, including:

  • natural disasters

  • political events

  • strikes

  • pandemics

  • government restrictions

10. USER RESPONSIBILITY

Users agree to:

  • provide accurate information

  • comply with local laws

  • follow provider terms

  • take responsibility for their own safety during travel

11. PARTNERS

Travixy collaborates with third-party partners.

All partners:

  • operate independently

  • are fully responsible for their services

12. INTELLECTUAL PROPERTY

All website content is protected by intellectual property laws.

Users may not:

  • copy

  • distribute

  • use content without permission

13. GOVERNING LAW

These Terms are governed by the laws of Spain and the European Union.

Privacy & Safety

🔐 Privacy & Safety

Your trust matters. At Travixy, we are committed to protecting your personal data and providing a safe and transparent experience.

🛡️ 1. How We Protect Your Data

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

This includes:

  • secure data transmission (SSL encryption)

  • restricted access to personal data

  • secure third-party integrations

We only collect the information necessary to provide and improve our services.

👤 2. What Information We Collect

We may collect:

  • name and contact details (email, phone)

  • booking-related information

  • technical data (IP address, device type, browser)

  • usage data (how you interact with our website)

We do not store your payment details.

💳 3. Payments & Security

All payments are processed through trusted third-party providers such as:

  • Stripe

  • PayPal

  • Apple Pay

  • Wise

Travixy does not:

  • process payments directly

  • store credit card information

All transactions are handled securely by certified payment providers.

🤝 4. Third-Party Services

Travixy works with trusted partners to provide travel services.

When you make a booking:

  • your data may be shared with the relevant provider

  • the provider is responsible for service delivery

We only cooperate with providers that meet basic reliability standards, but we recommend reviewing their terms before booking.

⚠️ 5. Safety & Responsibility

Travixy acts as an aggregator and assistant platform.

We do not control or operate:

  • hotels

  • activities

  • transportation services

Users are responsible for:

  • reviewing provider terms

  • ensuring personal safety during travel

  • complying with local laws

🌍 6. External Links

Our website may contain links to official resources, partner websites, and third-party platforms.

We are not responsible for:

  • the content of external websites

  • their privacy practices

We recommend reviewing their policies before sharing personal data.

📄 7. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

  • access your personal data

  • request correction or deletion

  • restrict or object to processing

  • request data portability

To exercise your rights, contact us at:
📧 support@travixy.com

🧾 8. Data Usage

We use your data to:

  • process inquiries and bookings

  • improve our services

  • communicate important updates

We do not sell your personal data to third parties.

🔄 9. Updates

We may update this Privacy & Safety policy from time to time.

Please review this page periodically.

📩 10. Contact

If you have any questions regarding privacy or safety:

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

  • Transfer to Bank account ( only EU )

Wholesale & Partnership Inquiries

​Let’s grow together.

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Travixy collaborates with travel providers, agencies, property owners and service partners worldwide.
If you offer accommodation, experiences, transportation or travel-related services — we’re open to working together.

We partner with:

  • hotels and property owners

  • activity and experience providers

  • car rental companies

  • travel service providers

  • agencies and resellers

​

👉 Contact Us
 

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